Where is the emergency?
Photo of Map

The most important information a 9-1-1 caller must provide is the location of the emergency.  If you don't know the actual street address, if you are outside or on a highway try to identify landmarks, mile markers, exit signs or cross streets.  If you are in a large complex with multiple buildings or floor, provide the 9-1-1 call taker with as much information as possible to assist emergency responders in finding you.