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Governor Phil Murphy • Lt. Governor Sheila Oliver

Office of the Corrections Ombudsperson

About

The Ombudsperson’s role has a long and honorable tradition as a means of protecting against abuse, bias and other improper treatment or unfairness.  The Office of the Corrections Ombudsperson provides a mechanism for the continuing resolution of concerns or complaints regarding the living conditions and treatment of state sentenced inmates housed in state prison facilities, residential community release programs and sexually violent predators committed to the Special Treatment Unit.

Serving as a designated neutral, the Corrections Ombudsperson is an advocate for fairness who also acts as a source of information and referral, aids in answering questions, and assists in the resolution of concerns during critical situations.

Since the office is independent and external to the correctional facilities, it ensures objectivity and credibility among inmates and staff.  In considering any given instance or concern, the interests and rights of all parties who may be involved are taken into account.

Resource Guide

Understanding the New Jersey Department of Corrections Prison System. A resource guide for family members of the incarcerated 2019 Prepared by: New Jersey Department of Corrections

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Complaint Form

The Office of the Corrections Ombudsperson provides a fair and impartial medium within which state sentenced inmates housed in State Prison Facilities or Residential Community Release Programs can seek redress for concerns or problem that arise during incarceration.

Download the Complaint Form in English >

Download the Complaint Form in Spanish >

Annual Reports

2020 Annual Report >

2020 Annual Report, Special Treatment Unit >

Jail Inspections

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Latest Updates

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Contact Us

Anyone requesting information or assistance from the Office of the Corrections Ombudsperson should:

609-633-2596 - Main Office number for the general public
555-555-5555 - Inmate Only Toll Free Number with use of I.P.I.N.                       
1-800-305-1811 - Toll Free (Inmates in Residential Community Release Programs)
1-888-909-3244 - Toll Free (General Public)

FAX: 609-633-8644

Office hours are 8:00 AM to 4:00 PM

Office of the Corrections Ombudsperson
PO Box 855
Trenton, NJ 08625

Or via email to Info@oco.nj.gov At this time, we can only receive email, we cannot respond. If you would like someone to contact you, please provide a name and phone number or address where we can contact you.

REMEMBER THAT WE ARE NOT A FIRST RESPONDER AGENCY. THIS EMAIL ADDRESS IS NOT MONITORED 24 HOURS PER DAY. IF YOU HAVE AN EMERGENCY DURING NON-WORKING HOURS, YOU SHOULD CONTACT THE APPROPRIATE DOC FACILITY. NJ DOC Facility Contact Information.

YOU MUST PROVIDE THE NAME AND SBI NUMBER FOR THE INCARCERATED PERSON. IF THIS INFORMATION IS NOT PROVIDED, WE CANNOT INVESTIGATE THE ALLEGATION. ADDITIONALLY, IF YOU WOULD LIKE SOMEONE TO CALL YOU BACK, YOU MUST PROVIDE A CONTACT TELEPHONE NUMBER. 


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