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State of New Jersey, Civil Service Commission
Governor Phil Murphy • Lt.Governor Sheila Oliver
 
 
Course Description

An ability to identify and tackle poor work performance is an essential supervisory skill.  Day three of S3 will focus on the skills supervisors need to address performance problems in an effective, timely fashion, and set boundaries for appropriate behavior.  Supervisors will discover strategies and tips to help them analyze performance problems and communicate concerns constructively with employees, while gaining an understanding of the documentation and discipline process.

 
 
Learning Objectives
  • Recognize the impact your behavior may have on your employee's performance
  • Analyze performance problems
  • Identify performance actions that warrant corrective action
  • Explain the benefits of documenting an employee's poor performance
  • Create an employee improvement plan
  • Implement the use of meaningful performance feedback
  • Identify progressive disciple methods
  • Recognize the forms and procedures needed by human resources
  • Understand the discipline process outlined in title 4A
 
 
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