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State of New Jersey, Civil Service Commission
Governor Phil Murphy • Lt.Governor Sheila Oliver

Scheduled Date:
Thursday, May 14, 2020

Mercer County Community College
1200 Old Trenton Rd
West Windsor, NJ 08550

Cost per Person: $159

Pre-Requisite: None

Length: 6 hours

Class Time: 8:30 am to 4:00 pm

Part of the Techniques for Improving Performance (TIPS) Certificate Series 


Course Description

Individuals may view conflict as a negative experience. However, conflict is inevitable and necessary for personal growth and development. Conflict is detrimental when individuals do not engage in productive solutions. When unresolved conflict arises, negative energy can result, causing hurt feelings, ill-health, and damaged relationships. This one-day course is designed to provide the tools that will help you resolve conflict successfully.


Learning Objectives:

  • Recognize what conflict is and how it can escalate
  • Define the different types of conflict and the stages of conflict
  • Identify five common conflict resolution styles and how to use them
  • Develop effective techniques to help resolve conflict

Please complete the HR-1 Training Authorization Form to request classroom training. Your direct supervisor, departmental training coordinator and fiscal officer must approve the form. HR-1's received without proper approval will be returned to the Department's Training Coordinator.

You are not scheduled for the requested classroom training until you receive an official email confirmation from CLIP.

Fax your form to 609-777-2336. For any questions, please call the Registration Team at 609-777-2225.


Training Authorization Form

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