Performance planning ensures that organizational goals are consistently met effectively and efficiently. This one-day course is designed for Human Resource (HR) professionals. Course topics are based on the three phases of performance management: planning, developing, and evaluating. HR participants will amplify: employee performance guidance, documentation, rating, engagement, and motivation skills. In addition, participants will practice providing meaningful feedback and coaching techniques to help promote individual performance and growth. 

Learning objectives:

• Recognize the purpose and benefits of the performance management process
• Identify job responsibilities that align with department goals and mission of the organization
• Define clear and measurable performance standards
• Identify the requirements and skills of being a masterful coach in the development process
• Describe the ways human nature, culture, and personal ethos affect in the human response to being evaluated
• Develop an awareness of common supervisory biases and errors in rating employee performance
• Recognize relevant performance data for documentation
• Recognize opportunities for meaningful performance feedback
• Identify performance actions that warrant corrective action
• Demonstrate techniques to develop the potential of high performers and keep them motivated
• Identify the evaluation model and form used in your department