How to Provide Good Customer Service While Working Remotely
This Quick CLIP highlights essential customer-service approaches to apply while working remotely. The strategies focus on ways to provide seamless customer service through empathetic, timely, and courteous communications that amplify customer satisfaction. Specific ways to balance workflow and enhance focus are also explored.
Leading Your Team Through Transition
During a transitional phase, leaders can provide guidance to their teams by helping them find productive areas to focus on. In this Quick CLIP, discover three actions that leaders can adapt to help maintain team alignment and solidarity as changes take place in the organization.
How to Manage and Reduce Your Stress
Coping with unavoidable pressure and stress on a day-to-day basis is a common task that people manage. However, consistent levels of stress can lead to unhealthy consequences and negatively impact the mind and body. This Quick CLIP highlights the importance of self-care and briefly discusses strategies to reduce stress and improve overall health.
Sharing with OneDrive
Sharing your files and receiving feedback from your colleagues has never been easier. Microsoft OneDrive allows you to access your files from any device, share those files with coworkers from anywhere, leverage remote collaboration, without the worry of losing files. This Quick CLIP will demonstrate how to back-up copies of your files and share files with colleagues to foster remote collaboration.
Registration
This class may be found in the LMS under Browse– Learning Catalog – CLIP Free classes.
If you experience any difficulty email CLIPeLearning.Support@csc.nj.gov or contact the Registration Team at 609-777-2225.
