Foster and Adoption Services

Starting July 1, 2014, DCF is switching from manual paper checks to either a Direct Deposit or Debit Card payment method so that you can receive your subsidy and board payments in a secure and reliable fashion. The choice is yours. You will receive an enrollment package that includes validation information to establish your access to in order to view your payment information, a direct deposit enrollment form, and Frequently Asked Questions (FAQs).

These forms can also be found in English and Spanish by clicking the links to the right.

If you do not submit the direct deposit enrollment form, you will automatically be mailed a debit card. To ensure the confidentiality of your subsidy and board payment information, an individualized sign-in procedure has been established. The use of a resource identification number (Resource ID) and password allows you to access your payment information.

  • The Resource ID and temporary password are located in the enrollment package and are required to log on to the website,
  • You will be prompted to change your temporary password the first time you log on to the website.
  • Please keep your Resource ID and password secure and confidential.

Signing into the website or calling customer service is easy and will allow you to browse through your payment information.  Please visit 24 hours a day/7 days a week or call DCF Customer Service at 1-844-830-6178, M - F, 8:30 a.m. - 4:30 p.m. 

To prevent subsidy and board payment disruptions you may receive a debit card while your direct deposit enrollment packet is being processed.  The debit card may be used until your bank authorizes direct deposit payments.  If you have questions please call the New Jersey Department of Children & Families Customer Service Center at 1-844-830-6178 or visit 

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