Translator Disclaimers

NJBPU has developed this Frequently Asked Questions (FAQs) guide to assist the community while we navigate the developing situation related to the COVID-19 pandemic.[1] For the benefit of the public, we encourage the cooperation of all parties with business before the Board to assist with implementing measures necessary for continuing Board operations during this time.

 

Note: These FAQs should be read in conjunction with Governor Murphy’s Executive Order 142 dated May 13, 2020, the Board’s May 20, 2020 Order, and the Board’s emergency order on process and procedure issued on March 19, 2020 in Docket No. EO20030254 (“March 19 Order,” available here), as well as the Board’s rules, regulations, and governing statutes. NJBPU Staff will continue to update these FAQs as conditions warrant.

 

[1] This guidance is not intended to provide legal advice.

 

General Information

Q: Is the New Jersey Board of Public Utilities still open?

A: Yes. While the NJBPU offices are physically closed to the public, NJBPU Staff is still conducting its business remotely.

 

Q: How do I file papers with NJBPU?

A: The best way to file papers with NJBPU is through e-Filing. Instructions on e-Filing are available here.

 

  • Current e-Filing Users: Entities registered in the Board’s e-Filing pilot program may continue to file documents in the same manner.
  • New e-Filing Users: Entities who are not part of the e-Filing pilot may electronically file documents with the Board upon following the instructions available here.
  • Email Filing: Entities may file documents with the Board Secretary by emailing secretary@bpu.nj.gov.
  • Hard Copies Discouraged: While you may continue to mail documents to the agency, due to limited access to the building, documents will not be processed or deemed filed until after the Board reestablishes normal operations. 

 

Q: Some of my documents are confidential. How do I file them privately with the Board?

A: Documents may be filed confidentially according to the filing method as follows:

 

  • e-Filing: Entities may e-File confidential documents following the Instructions available by clicking here.
  • Email Filing: Entities that are filing via email may submit confidential or proprietary information via email to the Board Secretary at secretary@bpu.nj.gov. Please include “CONFIDENTIAL INFORMATION” in the subject line of the email.

Please note that parties seeking confidential treatment must continue to meet the requirements set forth in the Board Rules, with the exception of paper filings and mailings pursuant to N.J.A.C. 14:1-12.1 et seq. Please see the Q&A below regarding notarization of documents.  

 

Q: How will I know my filing is complete?

A: Entities will receive the following confirmation according to the filing method as follows:

  • E-Filing: Parties utilizing the e-Filing system will receive an email acknowledging receipt.
  • Email Filing: Members of the public filing with the Board Secretary via email at secretary@bpu.nj.gov will receive a receipt of confirmation when the document is received.

A document shall be considered filed with the Board once the party receives an electronic confirmation of the filing. Filers will be notified of any deficiencies in the filing.

 

Q: I do not have the ability to electronically file my papers.  What do I do?

A: If you do not have access to email, you may contact NJBPU’s Customer Service hotline at 800-624-0241. Please leave a voicemail and a member of our Staff will return your call shortly.


NJBPU Staff will not process paper filings and no action will be taken on them until after the COVID-19 crisis has abated.

 

Q: Can I fax my paperwork to the Board?

A: No. NJBPU cannot accept fax filings or submissions at this time due to remote work conditions.

 

Q: How do I pay the associated fees with my electronic filing?

A: The Board’s March 19, 2020 Order specified that collection of filing fees is suspended until NJBPU resumes normal operations. Suspended filing fees will be due at a future date to be determined by the Board.

 

Q: Am I required to submit a notarized statement as required by some of the Board’s regulations?

A: Yes. The legislation concerning remote notarial acts can be found here.

 

Q: I have questions about a form or other NJBPU document. What do I do?

A: NJBPU Staff is still performing its functions remotely and are accessible via email at Customer.Assistance@bpu.nj.gov, or leave a message at 800-624-0241 and a member of our Staff will return your call shortly.

 

Q: Will routine on-site inspections still take place?

A: Routine on-site inspections are permitted subject to certain safety and social distancing requirements consistent with Governor Murphy’s Executive Order 142 dated May 13, 2020.

 

Q: What is the protocol for marketing and on-site visits?

A: Consistent with Governor Murphy’s Executive Order 142 dated May 13, 2020, energy-related door-to-door or in-person marketing may by conducted subject to certain safety and social distancing requirements. Door-to-door sales typically refers to residences.

 

Q: I am a party to an action before the Board. Will I still receive a paper copy of the Board Order?

A: No. At this time Board Orders will only be served to parties electronically via the Service List.

 

Q: How will public hearings be conducted?

A: Staff is working to coordinate remote telephonic public hearings. The call-in information will be included in the Public Notice for the matter, to ensure that public participation is seamless.

 

Q: May I submit an electronic filing into the record of a formal proceeding? 

A: Yes. As per the March 19, 2020 Order, the Board waived the prohibition on the submission of electronic document from being entered into the record of a formal proceeding, as set forth in N.J.A.C. 14:1-1.1 et seq. and N.J.A.C. 14:17-1.1 et seq.

Division of Audits: Annual Report/Gross Intrastate Revenue Statements & Assessment Payments

Q: What if I couldn’t file the Annual Report that was due by March 31, 2020 due to COVID-19?

A: If your business has been impacted by COVID-19 and you were unable to file by the deadline as a result, you may request a thirty-day extension. Please send your request to the Board Secretary at board.secretary@bpu.nj.gov and copy the following NJBPU Division of Audits Staff members:

Please include an explanation of how your company was impacted by COVID-19.

 

Q: Can I file my Annual Report electronically?

A: Yes. Please email the Annual Report to the Board Secretary at board.secretary@bpu.nj.gov and copy the following Division of Audits Staff:

Electronic filings will be accepted as though submitted in paper form. A confirmation email will be sent upon receipt and will be considered as timely filed when received. NJBPU Staff will notify you of any deficiencies.

 

Q: Can I receive an extension to file the Gross Intrastate Revenue Statement that is due by June 1, 2020?

A: At this time, the Gross Intrastate Revenue Statement is still due June 1, 2020. This position may change as the current situation warrants.

 

Q: Can I file my Gross Intrastate Revenue Statement electronically?

A: Yes. Please email the Gross Intrastate Revenue Statement to the Board Secretary at board.secretary@bpu.nj.gov and copy the following NJBPU Division of Audits Staff members:

Electronic filings will be accepted as though submitted in paper form. A confirming email will be sent upon receipt and will be considered as timely filed when received. NJBPU Staff will notify you of any deficiencies.

 

Q: I did not receive an extension and cannot submit my paperwork or the associated fees before the deadline. Will I be penalized? 

A: The Board considers extenuating circumstances when evaluating appropriate penalties for late filings. If your company has been impacted by COVID-19, you may still seek an extension by emailing board.secretary@bpu.nj.gov with a copy to tps.pricelink@bpu.nj.gov. Please be sure to include an explanation of how your company was impacted by COVID-19. The Board’s March 19 Order specified that collection of filing fees is suspended until NJBPU resumes normal operations. Suspended filing fees will be due at a future date determined by the Board. 

 

Q: How do I pay the invoice received from NJBPU regarding assessment fees for the 2021 fiscal year?  

A: You may continue to mail your payment of the assessment to the Board at 44 South Clinton Avenue, 9th Floor, Post Office Box 350 Trenton, New Jersey 08625-0350 until further notice. Electronic payments are not available at this time.

Licensing & Registrations

Q: Can I file my Licensing or Registration Applications or Licensing Annual Information Update Forms electronically?

A: Yes. You may file your Licensing or Registration Applications or Licensing Annual Information Update Forms electronically by e-mailing board.secretary@bpu.nj.gov. Electronic filings will be accepted as though submitted in paper form. A confirming email will be sent upon receipt which will reflect the official filing date for your submitted applications/forms. In addition to e-mailing the Board’s Secretary, you must also e-mail the tps.pricelink@bpu.nj.gov. NJBPU Staff will notify you of any deficiencies.

 

Q: How do I pay my Licensing/Registration Applications or Licensing Annual Information Update Forms fees?

A: The Board’s March 19 Order specified that collection of filing fees is suspended until NJBPU resumes normal operations. Suspended filing fees will be due at a future date determined by the Board. 

 

Q: Will I be penalized for filing my application or annual information update forms beyond my expiration date or anniversary date?  

A: The Board considers extenuating circumstances when evaluating appropriate penalties in late filings. If your company has been impacted by COVID-19, you may provide this explanation at the time you submit the necessary paperwork.