To register a complaint regarding any substance use treatment facility in New Jersey, you may CALL TOLL FREE, 1 (877) 712-1868, during normal business hours, 8:30 a.m. to 4:30 p.m., or via email at SUD.Complaints@dhs.nj.gov . After normal business hours, call the same toll free number and you may leave a message and your call will be returned by a representative the next business day.
If you wish to remain anonymous, you may. However, it is preferable that you leave a first name and phone number so that a representative will be able to contact you with any questions. Your anonymity will be protected. Your name will not be revealed to the facility unless you give permission to do so, and we will not leave a message on your phone unless you indicate that it is OK for someone to leave a message.