Protecting People Living in Long-Term Care

The Office of the Ombudsman for the Institutionalized Elderly investigates allegations of abuse and neglect of people, age 60 and older, living in nursing homes and other long-term healthcare facilities.

If you or someone you know may be abused or neglected, please contact the Elder Ombudsman Office. We investigate, resolve and/or refer complaints to the appropriate agency. By law, callers may remain anonymous and our case files are closed to the public.

To file a complaint:
Call 24-Hour Toll Free Hotline: 1-877-582-6995
Email: ombudsman@advocate.state.nj.us
Write: The Office of the Ombudsman
P.O. Box 852
Trenton, NJ 08625-0852
Fax: 609-943-3479


For more information call (609) 826-5090 or 1-877-582-6995.

The Issues
OOIE in the News
OOIE Newsletter
Volunteer to Help

Learn how you can help our elderly residents

Ombudsman Reports

Read the Ombudsman's Annual Reports and statistics

Information for Nursing Homes

Worksheets and other information for nursing homes and long-term care facilities