The New Jersey State Clerical Apprenticeship Program for Excellence (CAPE) is designed to support clerical professionals in the State. The program will be delivered over the span of 15 weeks; classes will meet in five-week blocks, followed by a one- or two-week break. Paired courses will be delivered over two days during the same week.

The curriculum is designed to reinforce specific clerical job-related functions and allows participants to develop professional and technical skills to be successful. CAPE provides apprentices skills to successfully perform in their current role and prepare them for advancement to higher level technical and paraprofessional work in the future.

Using a blended learning approach, participants will complete online courses that complement classroom learning, journal entries to extend the learning of each class, and assessments to demonstrate acquisition and application of knowledge. This program has been awarded 6 undergraduate credits (3 in Business Communication and 3 in Microsoft Office) by Thomas Edison State University.

Course Outline:

• Communication and Organizational Skills

  • Formatting Business Documents, Letters, and Memorandums
  • Introduction to the Clerical Profession
  • Presenting with Confidence (2-days, paired with PowerPoint Essentials)
  • Writing Essentials & Proofreading (2-days)

   Office Technology and Computations

  • Applying Business Math in Excel
  • Business Math Essentials (2-days)
  • Microsoft Excel Essentials
  • Microsoft Outlook Essentials
  • Microsoft PowerPoint Essentials (2-days - paired with Presenting with Confidence. This is Day 1 of the pair.)
  • Microsoft Word Essentials
  • Office Equipment and PC Essentials
  • Organization in the Office

  Professional and Interpersonal Management

  • CAPE - Putting It All Together
  • Courtesy, Respect, and Professionalism
  • Customer Service
  • Telephone Skills Diplomacy and Managing Emotions

   

Learning Management System Users:  Please login into your Learning Management System account and navigate to “Now Enrolling” from the “Browse” drop-down menu.  Select the training you wish to register for and click “Enroll.” This will initiate the required approval process.   

External participants, can click here to complete the HR-1 Training Authorization Form. Your direct supervisor, departmental training coordinator, and fiscal officer must approve the form. HR-1's received without proper approval will be returned to the Department's Training Coordinator.

Please note: You are not scheduled for the requested classroom training until you receive an official email confirmation from CLIP.

If you have any questions about the program or the registration process, you can reach a customer success representative by calling (609) 777-2225 or emailing CLIPTraining.Support@csc.nj.gov. 

A $20 administrative  fee will apply to learners who do not have Learning Management System (LMS) platform accounts.

Training Authorization Form