Individuals may view conflict as a negative experience. However, conflict is inevitable and necessary for personal growth and development. Conflict is detrimental when individuals do not engage in productive solutions. When unresolved conflict arises, negative energy can result, causing hurt feelings, ill-health, and damaged relationships. This one-day course is designed to provide the tools that will help you resolve conflict successfully.

Learning Objectives:

• Recognize what conflict is and how it can escalate
• Define the different types of conflict and the stages of conflict
• Identify five common conflict resolution styles and how to use them
• Develop effective techniques to help resolve conflict

Learning Management System Users:  Please login into your Learning Management System account and navigate to “Now Enrolling” from the “Browse” drop-down menu.  Select the training you wish to register for and click “Enroll.” This will initiate the required approval process.   

External participants, can click here to complete the HR-1 Training Authorization Form. Your direct supervisor, departmental training coordinator, and fiscal officer must approve the form. HR-1's received without proper approval will be returned to the Department's Training Coordinator.

Please note: You are not scheduled for the requested classroom training until you receive an official email confirmation from CLIP.

If you have any questions about the program or the registration process, contact the CLIP Customer Success Team.

A $20 administrative  fee will apply to learners who do not have Learning Management System (LMS) platform accounts.