Stay Covered NJ

Governor Phil Murphy • Lt. Governor Tahesha Way

Stay Covered NJ

Renewal Data

In April 2023, NJ FamilyCare resumed eligibility renewals with a focus on support for our members and collaboration with community partners.

The federal government gave states 12 months to redetermine all members’ eligibility for Medicaid, which means that around one-twelfth of our 2 million members will start going through the renewal process each month.

NJ FamilyCare wants to share information with the public throughout this process. We will provide monthly updates to data and reports to show our progress. We are focused on ensuring equitable outcomes across geography, racial and ethnic backgrounds, income, and disability status.

Below is our progress as of June 30, 2024, with the data that we have available. We have also included data that we plan to report in the future but do not currently have available. The full monthly report for June 2024 can be found using the link at the bottom of the page.

We have started our regular renewal processes:

NJ FamilyCare has started the renewal process for 1,998,141 members (as of June 30, 2024). NJ FamilyCare does not have any renewals to start.

We are reaching out to members through multiple channels:

In our initial phases of outreach, for members whose renewals have begun, Medicaid Managed Care Organizations have:

  • Mailed 1,893,757 postcards to households
  • Sent 1,201,255 texts
  • Sent 506,642 emails

If we do not hear from members, we also try to reach them by phone. Medicaid Managed Care Organizations have called 1,475,092 members.

In addition, we are working with our partners to outreach members through other channels, including County Boards of Social Services, Regional Health Hubs, and community events, to spread the word about Medicaid renewals.

We have used data to automatically renew members:

NJ FamilyCare has automatically renewed 367,063 members.

When possible, NJ FamilyCare attempts to verify members’ Medicaid eligibility based on reliable information from other data sources, such as Supplemental Nutritional Assistance Program (SNAP) eligibility. In these instances, members will receive a letter that says they have been renewed and that no further action is required.

We are reviewing eligibility information from members:

NJ FamilyCare has renewed an additional 658,518 members based on eligibility information they submitted. Overall, 1,025,581 members have been renewed and retained in NJ FamilyCare.

Members who did not respond to their eligibility mailing or who were found ineligible after review may no longer qualify for NJ FamilyCare; 701,320 members no longer qualify for NJ FamilyCare.

We have transferred members who no longer qualify for NJ FamilyCare to other sources of healthcare coverage:

NJ FamilyCare transfers members to GetCoveredNJ, the state-based health insurance marketplace, if they are found to be ineligible due to income. 53,128 individuals who were enrolled in NJ FamilyCare at the start of Unwinding have enrolled in a qualified health plan (QHP) through GetCoveredNJ (the state’s health insurance marketplace) as of June 30, 2024.

We will transfer eligible members to the Medicare Savings Program.

We are committed to helping members maintain healthcare coverage:

NJ FamilyCare will continue to do everything we can to support our members throughout this process and protect anyone who remains eligible from unnecessarily losing their healthcare coverage. Actions we are taking include:

  • Improving our renewal process by using additional data sources to automatically renew members
  • Working with Medicaid Managed Care Organizations, Regional Health Hubs and other community partners to reach out to members regularly
  • Extending call center hours to answer questions members may have
  • Allowing members to request extensions if they require additional time to complete their renewal applications
  • Providing 90 days for members who did not respond in time to send in their renewal applications and retain coverage

We encourage members to send in their renewal packets even if overdue.

Read the full report here:

Additional resources:

Unwinding Process - Call to update your address

Call to update your address, and get ready to receive a renewal packet.

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