Medicaid Hotline:  1-800-356-1561

Health Benefits Identification Card Replacement:  1-877-414-9251

To change or enroll in (HMO) Health Maintenance Organization: HMO Enrollment: 1-866-472-5338

Or contact NJFamilyCare: 1-800-701-0710 and ask to speak to CP&P Health Benefits Coordinator/Representative

HMO Case/Care Management

Case Management programs can help you receive the education, care and services you may need when faced with a challenging medical situation.  This voluntary program is a valuable benefit available at no additional cost to you.  All clinical information received is treated in a confidential manner. - Horizon

The primary goal of Case Management service is to facilitate access to and coordinate service delivery across providers therein ensuring continuity and integration of services. All staff at mental health agencies and hospitals are allowed to receive and make referrals for case management services. [UnitedHealthcare]

If you need case management services, a case manager will work closely with you and your physician(s) to help you better understand all of your health care options and to develop self-management skills for a healthier lifestyle. [Horizon]

Your Medical Management team works with your primary care provider to improve your health and satisfaction.  Our programs help our members better manage their overall health and well-being, and to seek the care that they need in the healthcare system. Healthfirst offers care management services that bring added value to our members with chronic illnesses like hypertension, diabetes mellitus, asthma, congestive heart failure and behavioral health conditions. [Healthfirst].


Below are the 4 HMO's available thru Medicaid in New Jersey:


Member Services: 1-800-600-4441

Care Management: 1-800-452-7101


United Healthcare Community Plan

Member Services:  1-800-941-4647


Horizon NJ Health

Member Services:  1-877-765-4325

Care Management: 1-800-682-9094 x89385


Health First

Member Services:  1-888-464-4365