Official Site of The State of New Jersey

November 10, 2026

TRENTON – The New Jersey Department of Labor and Workforce Development (NJDOL) launched the Domestic Workers Hotline, established under the state’s Domestic Workers’ Bill of Rights, to give caregivers, housekeepers, nannies, and their employers free, direct access to information on pay, contracts, and workplace protections. The new hotline — 1-800-940-3302 — is staffed by agents in NJDOL’s Division of Wage and Hour Compliance and offers callers assistance in English and Spanish, as well as other languages on request. 

“Domestic workers now have a direct line to critical information about their work rights and how to exercise them,” said Acting Labor Commissioner Kevin D. Jarvis. “This hotline also helps employers better ensure they treat domestic workers with the fairness and dignity they deserve and honor their rights under state law. This is another step forward in our ongoing commitment to protecting and empowering every worker in New Jersey.” 

Domestic workers provide in-home services to private households, including childcare, house cleaning, cooking, and care for older adults and people with disabilities. Under the Domestic Workers’ Bill of Rights, which took effect July 1, 2024, these workers are entitled to: 

• Breaks, privacy, and safe working conditions
• Protection from discrimination and harassment
• Written employment contracts
• Coverage under workers’ compensation, unemployment insurance, and temporary disability and family leave insurance
• Wage and Overtime Protections 

The law also established the hotline so workers and employers can easily get information and guidance. Callers can learn about workplace rights, wage and hour rules, and contract requirements, and can get help filing a complaint online. 

“Following our historic victory with the passage of the New Jersey Domestic Workers’ Bill of Rights in 2024, we applaud the New Jersey Department of Labor’s launch of a multilingual hotline to help bridge the gap between domestic workers and state labor enforcement agencies,” said Tatiana Bejar, Director of Local Organizing Programs at the National Domestic Workers Alliance (NDWA). “This hotline is an important step toward building trust and making labor protections more accessible to the more than 50,000 domestic workers in New Jersey by helping them ask questions about their working conditions, understand their rights, and report potential violations with greater confidence and without fear of retaliation.” 

NJDOL first announced the hotline on October 29, 2026, during a “Know Your Rights & How to File a Complaint” webinar hosted by the NDWA in partnership with the department. The webinar was presented simultaneously in English, Spanish, Nepali, and Haitian Creole. 

All of New Jersey’s work rights laws, including the Domestic Workers’ Bill of Rights, cover workers regardless of immigration status. Workers who believe their rights have been violated can file a complaint online at nj.gov/labor/domesticworkers or receive help by calling the hotline at 1-800-940-3302. 

New Jersey’s Law Against Discrimination also covers workers regardless of their immigration status. If a domestic worker believes they have been subjected to discrimination or harassment based on a protected status such as race or sex, they may file a complaint with the New Jersey Division on Civil Rights (DCR) by visiting https://bias.njcivilrights.gov/en-US/ or by calling 1-833-NJDCR4U (833-653-2748). DCR has also published a factsheet on civil rights protections for domestic workers. 

For more information on New Jersey’s worker benefits and protections, visit myworkrights.nj.gov. Read about NJDOL’s language access plan: nj.gov/labor/myworkrights/laws-regulations/languageaccess.shtml. 

For more information about the Domestic Workers’ Bill of Rights, visit nj.gov/labor/domesticworkers or call the Domestic Workers’ Hotline at 1-800-940-3302.

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