Shall provide information, referral and follow-up services including but not limited to providing information on ID card eligibility, DEERs RAPIDs processing center locations, and assisting with scheduling DEERs appointments. 

Shall provide information, referral and follow-up services including but not limited to providing information about military pay and benefits, information on loans and grants programs, budget classes, and emergency financial assistance. 

This service provides information on benefits and entitlements for military service members and their families, commissary exchange privileges, discount ticket sales and free weekend retreats. 

Shall provide information, referral and follow-up services including but not limited to information about health benefits and programs, medical and dental applications, local participating providers, information on processing TRICARE claims. 

Shall provide information, referral and follow-up services including but not limited to providing the DA 7415 to determine EFMP eligibility, online or on-site EFMP overview and training, process for enrollment, and answering frequently asked questions.  

Shall provide information, referral and follow-up services including but not limited to providing information about Powers' of Attorney, information on Employer Support of the Guard and Reserve (ESGR), information about the Service Members Civil Relief Act (SCRA), information about Wills.

In the event of a local or national emergency the FAC will be available to receive calls for assistance as well as record any changed in location or telephone numbers in the event of an evacuation, thus making it easier for a deployed service member to contact his/her family.

Shall provide information, referral and follow-up services including but not limited to providing information regarding networks of local, regional, and national community programs, organizations, and businesses who are available to provide support and services to FAC customers (i.e.: providing child care information and resources and education grants and benefits).

Shall provide information, referral and follow-up services including but not limited to providing information for and provide assistance to Domestic Abuse Support Services/Reporting, Child Abuse and Neglect Services/Reporting, Danger to Self-Response Services, Danger to Others Response Services, Abuse and Neglect of a Vulnerable Adult Response services. Crisis may be personal, social, financial, emotional or medical in nature.