Translator Disclaimers

The Division of Water oversees the regulation of approximately 32 water and wastewater utilities. The Division handles issues such as: establishing rates for utility service; assessing water and wastewater infrastructure needs; prudency issues and related costs; ensuring a safe and reliable water supply; growth impacts on water and wastewater costs and availability; sustainability of future growth; unaccounted-for water (non-revenue water); water reuse; depletion of aquifers; service interruptions; terms and conditions of water and wastewater service and management contracts; and conservation initiatives.


The Division also deals with identifying and evaluating initiatives, programs, and best practices and efforts to improve the efficient use of potable water; evaluating and analyzing conservation tariff structures and the feasibility of implementation; system integration that reduces costs and provides for increased customer benefits; and reviewing the utilities’ long-term construction plans for capital expenditures. 


Bureau of Conservation & Engineering
The Bureau of Conservation and Engineering is responsible for analyzing and developing conservation and other initiatives to address the utilities’ use and reuse of water supplies in the State. The Bureau's engineering responsibilities extend to the areas of: 

  • Distribution System Improvement Charges (DSIC)
  • municipal consents
  • depreciation studies
  • prudency reviews
  • service interruptions
  • tracking and assessing receiverships
  • Consumer Confidence Reports (CCR)
  • the State Revolving Fund applications

This Bureau also deals with main extension of water service issues, and advanced metering infrastructure initiatives.


Bureau of Rates
The Bureau of Rates conducts the primary analyses and processing of all rate requests resulting from filings made by water and/or wastewater entities. The duties and responsibilities of this Bureau extend beyond rates to incorporate issues such as: technical, managerial, and financial capabilities of small water and wastewater systems; acquisitions and mergers of various water or wastewater entities in the State, and processing Purchased Water Adjustment Clause (PWAC) filings and Purchased Sewerage (Wastewater) Treatment Adjustment Clause (PSTAC) filings.

Frequently Asked Questions 

Regulated Water Companies 

Regulated Wastewater Companies