Translator Disclaimers

The Division of Water oversees the regulation of approximately 45 investor owned water and wastewater utilities.  The Division mainly deals with issues such as: establishing rates for utility service; assessing water and wastewater infrastructure needs; prudency issues and related costs; ensuring a safe and reliable water supply; growth impacts on water and wastewater costs and availability; sustainability of future growth; water reuse; depletion of aquifers; service interruptions; terms and conditions of water and wastewater service and management contracts; and conservation initiatives.


The Division also deals with identifying and evaluating initiatives, programs and best practices and efforts to improve the efficient use of potable water; evaluating and analyzing conservation tariff structures and the feasibility of implementation; system integration that reduces costs and provides for increased customer benefits; and reviewing the utilities’ long-term construction plans for capital expenditures.





Bureau of Conservation & Engineering
 The principle responsibility of the Bureau of Conservation and Engineering is to analyze and develop conservation initiatives to address the utilities’ use and reuse of water supplies of the State. The engineering responsibilities within the Bureau extend to the areas of municipal consents, depreciation studies, prudency reviews, service interruptions, the tracking and assessment of receiverships; Consumer Confidence Reports; and the State Revolving Fund applications.  The Bureau also deals with extension of water service issues.


Bureau of Rates
The Bureau of Rates conducts the primary analyses and processing of all rate requests resulting from filings made by water or wastewater entities. The duties and responsibilities of this Bureau extend beyond rates to incorporate issues such as smart growth strategies for the state; technical, managerial, and financial capabilities of small water and wastewater systems; acquisitions and mergers of various water or wastewater entities in the state, and processing Purchased Water Adjustment Clause filings and Purchased Sewerage Treatment Adjustment Clause filings.

Frequently Asked Questions 

Regulated Water Companies 

Regulated Wastewater Companies