Governor Phil Murphy • Lt. Governor Tahesha Way

General Access and System Use

Frequently Asked Questions (FAQs)

The General Access and System Use FAQs page addresses common questions about NJSLEDS. These FAQs are intended to support all users, regardless of submission type, in understanding how the system works, how to get help, and how to navigate processes that affect multiple submissions.

If you don't see your question answered here, contact the NJSLEDS Help Desk for support.

New Jersey Statewide Longitudinal Education Data System Logo

Contact Us

  • NJSLEDS Help Desk

    Use this contact for login issues, system navigation, data errors, file uploads, and more. Our Help Desk is available Monday through Friday from 8:00 AM to 5:00 PM.

    Preferred Method: NJSLEDS Help Desk Web Form
    (access via the NJSLEDS system homepage)
    Email: helpdesk-sleds@doe.nj.gov
    Phone:     609-376-3970

Sending Sensitive Information to the Help Desk

  • To protect student and staff privacy, do not send personally identifiable information (PII) or data through regular email (examples include student names, SIDs, dates of birth, or staff identifiers).

    NJSLEDS Help Desk Web Form

    Use the secure web form inside NJSLEDS:

    1. Log into the NJSLEDS system via myNJ.
    2. On the Home screen, click the “Contact Help Desk” button.
    3. Complete the web form and upload any necessary files.
    4. Choose the correct categories (for example: ID Case Management → Merge Request → Student Management).

    This is the only method for submitting SID/SMID change, merge, or delete requests. These requests will not be processed if sent outside of the system.

Page Last Updated: 10/28/2025