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FAQs

Explore FAQs by Submission Category

Find clear, practical answers to the most common questions about system access, user roles, and submission expectations, organized by submission type for quick reference.

If you're looking for training materials, templates, or handbooks, please visit the User Resources or Trainings and Webinars pages.

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Contact Us

  • NJSLEDS Help Desk

    Use this contact for login issues, system navigation, data errors, file uploads, and more.

    Phone: 609-376-3970
    Email: helpdesk-sleds@doe.nj.gov

    NJSLEDS Project Team

    Please do not send Help Desk requests here. This inbox is for general inquiries only.

    Email: NJSLEDS@doe.nj.gov

How to Contact the Help Desk Securely

  • If your message to the Help Desk includes any of the following, request a secure email first:

    • Personally identifiable information (PII), including, but not limited to, a student’s name, SID, or date of birth.
    • A file attachment.

    Secure Email Process:

    1. Email the Help Desk at helpdesk-sleds@doe.nj.gov to request a secure email.
    2. You’ll receive a MOVEit Transfer notification with a username, temporary password, and link.
    3. Log into the secure portal and upload your message or file.

    This ensures sensitive information is handled in compliance with state or federal privacy laws.

Page Last Updated: 09/04/2025