Division of Medical Assistance and Health Services

Division of Medical Assistance and Health Services

PPP FIT Community Resources

PPP FI Transition

NOTICE TO ALL HORIZON NJ HEALTH PPP PARTICIPANTS

IMPORTANT: You must act now to ensure a smooth transition to the new fiscal intermediary. Please contact Palco as soon as possible to complete your transition.

PALCO
Customer Service: 877-710-0457
Fax: 877-8598757
Email Address: Supportnj@palcofirst.com
PALCO PPP Website

PPP FI Webinars

The PPP team continues to conduct a monthly meeting on the first Wednesday of each month to help guide the FI transition process and develop NJ self-directed best practices. 
Our workgroup is made up of community members, managed care partners(MCO), and the PPP State team. This workgroup is designed to help address community concerns and feedback ensuring changes to the new FI model are constructive and results-driven.

PPP Hosted FI Transition Webinars
PPP hosted two webinars related to the PPP Fiscal Intermediary (FI) transition. During each webinar, the FI had an opportunity to present an overview of their agency and explain how they serve the PPP community in New Jersey.

December 3, 2025 – Introduction to PALCO HERE 

January 7, 2026 – Introduction to PPL HERE 

Please note: These webinars were for PPP only and did not address DDD’s transition to Acumen.”

If you would like to participate, please email the PPP Team at Mahs.PPP@dhs.nj.gov with the following details:

  1. Your name
  2. Email contact
  3. Select all that apply:
    • PPP Participant
    • PPP Authorized Representative
    • PPP Worker
    • Caregiver
    • Family Member
    • Advocate/Affiliation

Please note that at this time, providers who are not offering care as a PPP worker are not included in the workgroup. Thank you for your understanding.