Official Site of The State of New JerseyPhone Numbers for Assistance
- Update your contact information, select a health plan, or get help by calling 1-800-701-0710 (TTY 1-800-701-0720).
- Medical Assistance Customer Centers are available to provide customer service to NJ FamilyCare members and the public.
- Fraud and Abuse Hotline: Members, providers and the public can call to report Medicaid waste, fraud and abuse at 1-888-937-2835.
- Medicaid Health Benefits Identification (HBID) Card Requests: 1-877-414-9251.
- Medicaid Dental Services: Providers only, call 609-588-7136; all others, call 1-800-701-0710.
- REVS - Recipient Eligibility Verification System: Providers can call to verify a member's Medicaid eligibility at 1-800-676-6562.
- Fiscal Agent Provider Services: Medicaid providers can contact the state's fiscal agent, Gainwell, for claims processing issues at 1-800-776-6334.
- PAAD - Pharmaceutical Assistance to the Aged and Disabled: Senior Citizens who need pharmaceutical assistance can call this program, administered by the Division of Aging Services at 1-800-792-9745.