Contact Us

If you received a card with the incorrect phone number, look for a new card in the mail starting the week of October 26. You can also access your benefits by calling 1-800-997-3333 to activate the card you received. Only share personal information with staff who answer the phone at this number. We apologize for the inconvenience.  

If you have not received your 2020-2021 P-EBT benefits, you should contact your school to confirm the address they provided. If the address is correct or you have your mail forwarded, please wait for the card to come in the mail. If the address is incorrect, please do not fill out the this form, but instead call your local county board of social services for a replacement card.  

All P-EBT cards for the 2019-2020 school year have been mailed. If you did not receive a P-EBT card in the mail, do not complete this form. Please review the frequently asked questions on the main P-EBT page which directs you to first confirm the address with your school and then contact your local county board of social services to get a replacement card. P-EBT cards for the month of September for the 2020-2021 school year will be issued in October. Please wait to receive it in the mail. 

If you have any other concerns about your P-EBT benefit, please fill out the information below. If you are not the parent/guardian of the student receiving the benefit, we may not be able to speak to you without the parent/guardian’s permission. 

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