Official Site of The State of New Jersey2025 Fiscal Intermediary Transition (PPL to Acumen)
The transition of the Division of Developmental Disabilities' (DDD) Vendor Fiscal/Employer Agent (VF/EA) Self-Direction Model from the current fiscal intermediary (FI), Public Partnerships LLC (PPL), to Acumen Fiscal Agent (Acumen), began in May 2025 and is projected to be completed by September 2025. All individuals currently receiving services paid through PPL have been assigned to Acumen Cohorts (groups), which are being transitioned on a staggered schedule. To stay informed, participants and families, Support Coordinators, and vendors can:
Contact Acumen: If you are not sure of your cohort number, contact Acumen as soon as possible by email at enrollment-nj@acumen2.net or by phone at 833-892-0413 (available 24/7). They will know your cohort number and will be able to guide you on completing your Acumen enrollment.
A Note About the Personal Preference Program (PPP)
The Personal Preference Program (PPP) is a self-directed program administered by the Division of Medical Assistance and Health Services (DMAHS), not by DDD. The transition from PPL to Acumen does not impact the Personal Preference Program or any services an individual receives through that program. If you have questions about the PPP fiscal intermediary or an individual's PPP services, please contact the PPP State Team by email at MAHS.PPP@dhs.nj.gov or by phone at 609-631-2481, or contact the individual's Medicaid Managed Care Organization.
Transition Updates, Guidance, FAQ
Frequently Asked Questions (FAQ)
- Fiscal Intermediary Transition FAQ Updated 7/10/2025
Guidance for Everyone
Guidance for Support Coordinators
- SC Guidance: Plan Revisions for Participants in All Cohorts (1–5) Updated 8/14/2025
Guidance for Self-Directed Employees and Community Vendors
- PPL Self-Directed Employee Timesheet Submission Deadlines NEW 7/31/2025
- PPL Vendor Invoice Submission Deadlines NEW 7/31/2025
Acumen Transition Update and Q&A Webinars
Acumen and DDD are hosting weekly transition update webinars, with Q&A, for individuals and families, support coordinators, supports brokers, and vendors. All webinars are 1–2 p.m. unless otherwise noted.
Upcoming Webinars
- August 21: Register for August 21 Acumen Transition Webinar
- August 28: Register for August 28 Acumen Transition Webinar
Slides from Completed Webinars
Recordings from Completed Webinars
Restoration of Rollover Units Request
When there is a vendor or Self-Directed Employee (SDE) service in a plan, the individual, vendor, employer of record, and/or SDE can track any unused service units (often referred to as “rollover” units) so they can be used, if needed, up through the service end date.
However, because Support Coordinators, iRecord, and the fiscal intermediary do not track rollover (unused) units, those units will not transfer from the existing PPL service line to the new Acumen service line. Therefore, DDD has developed a temporary process through which a Support Coordinator can submit a request to have some or all of an individual's tracked rollover units restored in the Acumen service line. The request form and instructions are below.