Official Site of The State of New JerseyElectronically Stolen Benefits
SNAP and WFNJ benefits that were stolen electronically on or after December 21, 2024 are not eligible for replacement, as a result of a change in the federal budget.
If your benefits were stolen, be sure to immediately re-PIN or replace your Families First card and lock it to protect your benefits.
Benefits may be electronically stolen in the following ways:
- Skimming means illegally attaching a device to a point-of-sale machine to steal EBT card information or a PIN.
- Cloning means copying stolen EBT card information to a new card.
- Scamming means convincing someone to disclose their EBT card information, often by a fraudulent phone call or text message that pretends to be from an official government agency (commonly known as phishing.)
If you think your benefits were stolen electronically between September 1, 2023 and December 20, 2024, you can call your County Social Service Agency to report the stolen benefits. In addition, you must immediately re-PIN or replace your Electronic Benefits Transfer (EBT) card.
You have 30 days from the date you discovered the theft to submit a request form.
Protecting your benefits is as easy as 1, 2, 3!
To protect your SNAP and WFNJ benefits, you should keep your EBT card locked when you are not using it. You can lock your card on NJFamiliesFirst.com or using the ConnectEBT app.
When you are in a store and ready to use your card, you can unlock it to use your benefits and lock it again when you are done.
How to Lock/Unlock your card: