• Most of these cases are assigned directly to OI based on the type of allegation. However, incidents not directly assigned to OI may be referred by the Critical Incident Management Unit (CIMU) after further review.
• Every allegation of abuse, neglect, or exploitation is investigated.
• Even when OI is investigating a case, the service provider must also conduct an internal investigation—unless law enforcement or OI advises them not to.
• Some other serious events, such as certain operational incidents (e.g. fire, theft), may also be investigated by OI.

Service providers are required to report the following types of incidents to the police:

• Death
• Physical or Sexual Abuse
• Assault with Injury
• Sexual Assault
• Exploitation
• Neglect with Injury
• Unapproved Restraint with Injury
• Certain operational emergencies

OI works closely with law enforcement, including the Division of Criminal Justice (DCJ) and County Prosecutors, to determine whether criminal action is needed. OI initiates notification to law enforcement through the Division of Criminal Justice (DCJ) for every DDD case that is routed to OI. A copy of the incident report is included in the referral. DCJ may refer the incident to the County Prosecutor’s Office to determine whether any of the allegations amount to criminal conduct.

To request a copy of a completed investigation report, submit the Investigation Report Request Form for review.