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The Commissioner's Report


New Jersey unveils new 511 traveler alert system

In the continuing effort to provide the safest and most convenient commute possible for our state's drivers, the New Jersey Department of Transportation (NJDOT) has introduced a number of new traffic information services in 2008.

In June the Department launched the State's new and improved 511 travel information telephone system. This free service will help motorists save fuel, navigate New Jersey's roadways, reduce commuting times and minimize the impact of traffic incidents. Real time traffic and travel information is provided to motorists seven days a week, 365 days a year.  
My NJ511 alerts graphic

New Jersey motorists now have the option to dial 511 from their cellular phones to obtain voice-activated telephone information regarding traffic, weather and construction. Users can request updated traffic information on highways, cities, or specific hot spots as well as information on EZ Pass. Motorists who dial 511 will hear information regarding congestion, incidents or unusual delays on State highways, the New Jersey Turnpike and Garden State Parkway. Traffic information is provided by a variety of sources including local law enforcement agencies, local fire departments and traffic monitoring devices such as traffic cameras and travel time sensors.

In coordination with the phone service, NJDOT also launched a new real-time traffic web site, www.NJ511.info, which offers interactive maps and displays traffic incidents. The Google Maps-based web site offers motorists real-time traffic conditions on State highways, interstate highways, the Garden State Parkway and the New Jersey Turnpike. The web site highlights incidents, construction, weather and special events. NJ511.info also includes an interactive traffic camera page providing a live feed to traffic conditions on highways statewide.

Each of the 511 traffic and travel information services is supported by the new, state-of-the-art Statewide Traffic Management Center, centrally located in Woodbridge Township. This center enables NJDOT, the New Jersery Turnpike and the New Jersey State Police to improve the management of and response to accidents, adverse weather conditions, special events and congestion. Up to 40 staff members from all three agencies monitor and exchange video images from 420 traffic surveillance cameras located throughout the state on an 18 foot by 50 foot video wall.

Most recently, in September 2008, NJDOT launched a Personalized Traveler Service, which will send free real-time road condition updates and alerts to motorists' cell phones, email accounts and personal digital assistants. Subscribers can receive information pertaining to state and interstate highways, the Garden State Parkway and the New Jersey Turnpike.

"By using our new 511 services, motorists can make informed decisions about planning alternate routes and revising departure times. The sum of this new technology will be an increase in the quality of life for New Jersey's motoring public through reduced congestion and improved safety," said Commissioner Kris Kolluri.

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  Department of Transportation
  P.O. Box 600
  Trenton, NJ 08625-0600
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  Last Updated:  November 3, 2008