My NJ511 is a free service that notifies subscribers of accidents, incidents and construction on state highways and toll roads they choose. Alerts are sent to subscribers' cell phones, PDAs or e-mail accounts.

Subscribing to My NJ511 is easy! Follow these step by step directions:

• Click "New User"
• Enter a Username and Password
• Enter a valid e-mail address in at least one of the addresses
• Click "Submit"

The information gathered for this service remains private. For more information, please refer to our privacy notice.

A Profile is a route that is used to reach a destination. A subscriber to My NJ511 can maintain up to 10 profiles. Each profile can contain a maximum of three roadways.

A typical Profile would take you from your home to your office.

For example, if you lived in New Brunswick and commuted to Jersey City, your profile could be:

• NJ Turnpike from Interchange 9 to Interchange 14
• NJ Turnpike Extension to the Holland Tunnel

Under this scenario, you can select sections or roads, the time of day as well as the days of the week.

• Choose "Roadway"
• Choose the "Start Point" and "End Point" for your first segment.
• Click "Add"
• Choose the "Start Point" and "End Point" for your second segment.
• Click "Add"
• Choose the "Beginning" and "Ending" timeframe for which you would like to receive traffic alerts.
• Choose the days of the week on which you would like to receive alerts.
• Select the delivery method for your alerts. You may choose e-mail or an SMS message to your cell phone.
• Name your profile. Use a name that you can easily remember such as "Work" or "Daily Commute."
• Check the "Activate" box and then click "Submit."

You will receive real time information on incidents, contruction and congestion delays during this timeframe.

The New Jersey Department of Transportation (NJDOT) is not responsible for inadvertent errors, omissions or delayed delivery of My NJ511 alert messages.

My NJ511 allows an individual to create a profile with one or two notification addresses. Alerts can be sent to multiple notification addresses if the user sets up separate profiles in his or her account that cover the same segment but have different notification addresses or if the user creates separate accounts.

SMS messages are limited to 160 characters due to the limitations of many cellular phones.

Please note that each e-mail address registered to My NJ511 may be associated with only one account.

Yes.

Standard text message rates apply - this is not a NJDOT fee. NJDOT does not charge for delivery.

Subscribers may provide two notification addresses per account.

You may log in to your My NJ511 account using your username and password and select the "User Preferences" menu option. You may change your e-mail address in this menu area.

Log in to your my My NJ511 account using your username and password. You will find a list of profile(s) that you have created. You must select the "Edit" button next to the profile name that you wish to change. Your profile details will be displayed for editing purposes.

In order to change a route, remove the route(s) about which you no longer desire notification. Add new route(s) about which you wish to receive notification.

In order to change your days for notification, select the day(s) that you wish to change.

In order to change the time period for which you would like to be notified, select time(s) from the dropdown menu. When you have changed the days and/or times, select the "Submit" button.

No, but you may log in to your account and review the information.

Go to the My NJ511 login page.

• Select the "Forgot your Username or Password" link.

The system will require a notification address that matches a notification address of your account.

• Enter the e-mail address and select "Submit."

The system will notify you of your Username and Password via the address you provided.

The password can be readjusted after you log back into the system by accessing the "Change Password" feature.

Log in to your My NJ511 account with your Username and Password. Select the "Unsubscribe" option. Confirm your desire to unsubscribe. Upon confirmation, My NJ511 will stop contacting you within 24 hours.

You may log in to your My NJ511 account with your Username and Password, select the "User Preferences" option and change your e-mail address.

The information is stored in a database for notification purposes only. See our privacy notice for full details.

You can start receiving alerts by taking the following steps:

• Check your profile(s) and ensure that the profile is active and covers your preferred alert area and time period. If the profile appears to fit these criteria, please provide specific information in the Feedback area of My NJ511. NJDOT will investigate the situation.
• If you viewed alerts in the Alert Log but did not receive the alerts in your notification account, your notification account may have rejected the messages. You may wish to contact your service provider and state that you did not receive alerts that were sent to your from alerts@MyNJ511.info.
• Check your SPAM folder to see if your Internet Service Provider (ISP) is filtering the messages. Follow your ISP's instructions in order to prevent your ISP from filtering the messages.

• Inform your provider that you have signed up for the MyNJ511.info notification service and would like to ensure that the alerts are delivered, rather than intercepted as SPAM.
• Add MyNJ511.info to your address book. Many providers do not filter messages from addresses found in your personal address book.

Most notification providers allow you to specify a domain, such as MyNJ511.info, as non-SPAM. Follow your notification provider's directions or contact your notification provider on this issue.

Your notification provider should ensure that it is following its process for white-listing MyNJ511.info.