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Governor Phil Murphy • Lt. Governor Sheila Oliver

Division of Taxation

COVID-19 Related Tax Information

New Jersey Online Notice Response Service (NJ ONRS)

Due to the current COVID-19 crisis, you may experience significant wait times or delays in response to correspondence. Please refrain from submitting your response multiple times unless you are:

  • Submitting additional information not included with your original response; or
  • You were contacted by the Division of Taxation and you were asked to submit additional documentation.

We apologize for any inconvenience this may cause you. We remain committed to continuing to provide the best service we can and we thank you for your patience.

The New Jersey Online Notice Response Service (NJ ONRS) allows you to securely reply to New Jersey Division of Taxation notices online.

NJ ONRS is ONLY used for sending documents in response to a notice or a request for information.

You can receive answers to general questions by email or by phone for more specific account information.

What you need to know

  • You can respond to most notices sent by the New Jersey Division of Taxation.
  • The file must be in a PDF, JPEG, PNG, TIFF, or TIF format.
  • To get a physical document ready for upload, you can:

    • Use a scanner to make a digital version of your documents.
    • Take a picture with your cell phone.
  • You can’t upload Word or Excel files. The directions on how to convert these files to a Portable Document Format (PDF) are available on the Microsoft Office website.
  • If possible, try to scan or photograph multiple documents on one page.
  • You will receive two emails after uploading your files:

    • The first email confirms your documentation successfully uploaded to NJ ONRS and is being transmitted to the Division of Taxation.
    • The second email tells you that the Division of Taxation received your documents and provides you with the Case ID Number. This number is needed for additional correspondence submitted through NJ ONRS.
For more information about this service, visit the NJ ONRS FAQ page.


Last Updated: Monday, 08/23/21