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Governor Phil Murphy • Lt. Governor Sheila Oliver

Division of Taxation

Tax Collection Scams

Do not be fooled by scammers pretending to be tax collectors demanding payment on behalf of the State of New Jersey or Division of Taxation. We rely primarily on the U.S. mail to make the first contact with individuals about their unpaid taxes.

In most cases, the tax collection process will escalate only if you do not respond appropriately to mailed notices. Our first notice of taxes owed will not demand immediate payment (especially using prepaid debit cards or cryptocurrency) or threaten you with police action.

If you have not received an initial notice in the mail, and someone calls or emails you stating you owe New Jersey taxes, there is a good chance that a scammer has targeted you. Any communication demanding payment with a pre-paid debit card or a gift card is a red flag.

You can confirm the Division is trying to contact you by calling the main Customer Service Center phone number.

Information on Current Tax Scams and Consumer Alerts

The Internal Revenue Service (IRS) continually monitors potentially fraudulent activity and gathers information regarding new scams. This includes an annual list named "The Dirty Dozen" which represents the worst scam offenders.

You can find out more information on current scams affecting individuals, businesses, and tax professionals by visiting the IRS' website.

 


Phone scams can involve a caller who claims to be a New Jersey tax official.

Callers can falsify information to your caller ID, called cloning or spoofing, to hide their identity and trick you into giving away personal information. We will never call you from our Customer Service Center number 609-292-6400. An incoming call from this number is most definitely a scam attempt.

If you do get a call from a collection agency about New Jersey taxes, you can call our contracted agency, Pioneer Credit Recovery, at 1-866-372-6840 to confirm that the call was legitimate.

There are times when a Division employee will contact a taxpayer regarding tax payment via telephone. However, before the call we will send written notification, which can be verified by an agent in our Customer Service Center at 609-292-6400.

Perpetrators also have been known to impersonate police officers who demand payment to satisfy a debt. If you are not sure the person on the other end of the line is a Division of Taxation employee or a collection agency representative, hang up.


Phishing occurs when you receive an email asking for personal and sensitive information. Examples of sensitive information include: Social Security number, user name, password, credit card or bank account information.

Phishing emails may use the Division's logo and phone numbers. An email may direct you to a fake website that looks like ours and asks you to enter your personal information. Once your information is entered, it can be used to steal your identity.

Take these steps to protect your personal information:

  • Do not click on a link in a suspicious email;
  • Be watchful of any communication that appears suspicious from a business, school, IRS, Division of Taxation, or any other government entity;
  • Practice safe browsing. Open a new browser window each time you log on to a website involving personal information. Log out and close browsers when you are done.

Report phishing email messages to the United States Computer Emergency Readiness Team (US-CERT)


If you receive a letter that claims to be from the Division of Taxation requesting personal and sensitive information, or an unexpected check , it may not be legitimate. View our list of mailing addresses to determine if the notice you received is legitimate. Contact us if it seems suspicious.


Last Updated: Friday, 05/05/23