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Governor Phil Murphy • Lt. Governor Tahesha Way

Division of Taxation

Telephone Assistance

Due to increasing incidents of identity theft and other security issues, our Customer Service Center can only assist you with certain account specific inquiries if you provide information to help the agent identify you.

Before you call us, have the following information with you:


Individual Income Tax

Topics Documentation
General Account Information Including Refund Questions
  • Primary and spouse's name and Social Security number (SSN)/ Individual Taxpayer Identification Number (ITIN), if joint return;
  • Copy of New Jersey Income Tax return for tax years in question;
  • Other account identifiers (refund amount, balance due, etc.);
  • Proof of payment (front and back of cancelled check or money order for all payments, if applicable).
Billing Notice
  • Primary and spouse's name and SSN/ ITIN if joint return;
  • Copy of billing notice;
  • Employer issued W-2s, W-2Gs, 1099s and/or Schedule K-1;
  • Copy of New Jersey Income Tax return for the years in question;
  • Other state's income tax return filed for the tax years in question (if applicable);
  • Proof of payment (front and back of cancelled check or money order for all payments, if applicable).

Property Tax Relief - ANCHOR and Senior Freeze (Property Tax Reimbursement)

Topics Documentation
General Information Including Benefit Payments
  • Primary and spouse's name and Social Security number (SSN)/Individual Taxpayer Identification Number (ITIN), if joint return;
  • Current mailing address;
  • Location of property shown on your benefit application;
  • Copy of benefit application or confirmation number, if applicable.
  • Copy of New Jersey Income Tax Return used to report New Jersey Gross Income amount for benefit in question;
  • Other account identifiers (benefit amount, balance due, etc.)
Billing Notice
  • Primary and spouse's name and SSN/ ITIN, if joint return;
  • Current mailing address;
  • Location of property shown on your benefit application;
  • Copy of benefit application or confirmation number, if applicable;
  • Copy of New Jersey Income Tax return used to report New Jersey Gross Income amount for benefit in question;
  • Other account identifiers (benefit amount, balance due, etc.);
  • Proof of payment (front and back of cancelled check or money order for all payments, if applicable).

Businesses - Employer Withholdings, Sales Tax, Partnerships

Topics Documentation
General Questions
  • Federal Employer Identification Number (FEIN) or New Jersey Tax Identification Number (ID) used to file the return;
  • Business name;
  • Your relationship to the business;
  • Primary business location and business mailing address;
Billing Notice
  • FEIN or ID used to file the return;
  • Business name;
  • Primary business location and business mailing address;
  • Your relationship to the business;
  • Copy of billing notice;
  • Proof of payment (front and back of cancelled check or money order for all payments, if applicable).

Accessible Communications for the Deaf, Hard of Hearing, DeafBlind, or those with a Speech Disability.

Information Phone Number Hours
Audit - Disagree With An Audit Assessment?
Gross Income Tax Audit Branch 609-322-6683 8:00 a.m. - 4:00 p.m.
Office Audit Branch 609-322-6207 8:00 a.m. - 4:00 p.m.
Excise Tax Audit Branch 609-633-9000 8:00 a.m. - 4:00 p.m.
Inheritance and Estate Tax Audit Branch 609-292-5033 8:00 a.m. - 4:00 p.m.
In-State Field Audit Branch 609-292-7152 8:00 a.m. - 4:30 p.m.
Disagree With Your Bill or Notice 609-292-6400 8:00 a.m. - 4:00 p.m.
Pioneer Credit Recovery (PCR) 1-866-372-6840 8:00 a.m. - 4:00 p.m.
Information Phone Number Hours
Property Tax Relief Programs

1-888-238-1233

609-826-4282

24/7 (agents available 8:30 a.m. - 5:30 p.m.)

8:30 a.m. - 5:30 p.m
Property Tax Relief Inquiry Status System

1-877-658-2972

609-826-4288

24/7

24/7
Information Phone Number Hours
General Inheritance and Estate Tax Information 609-292-5033 8:30 a.m. - 4:30 p.m.
Form Ordering 609-292-5033 8:30 a.m. - 4:30 p.m.
Information Phone Number Hours
Business Paperless Filing System

1-877-829-2866

609-341-4800

 24/7
Form Ordering 609-292-6400 8:00 a.m. - 4:00 p.m.
Information Phone Number Hours
Business Topics 609-633-6905 8:30 a.m. - 4:00 p.m.
Individual Topics 609-633-6657 8:30 a.m. - 4:00 p.m.
Information Phone Number Hours
Tax Fraud Hotline 609-322-6057 24/7
Tobacco Interdiction Program (TIP) Hotline 609-322-6057 24/7

Last Updated: Wednesday, 04/09/25